Shipping policy

Shipping Policy

Thank you for shopping with The Pretty Pages Society.

We work to process and ship orders as quickly as possible. Because products may be fulfilled in different ways, processing and delivery times can vary by item.

Processing Times

Processing times may vary depending on the product and fulfillment method.

Some items may be ready to ship quickly, while others may require additional processing or production time before shipment.

Any estimated delivery dates shown at checkout are estimates only and are not guaranteed.

Shipping & Delivery

Once your order has shipped, tracking information will be provided when available.

Delivery times may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside of our control.

The Pretty Pages Society is not responsible for delays caused by shipping carriers or other events beyond our reasonable control.

Orders With Multiple Items

Items within the same order may be fulfilled from different locations.

As a result, your order may arrive in multiple packages and at different times.

If part of your order arrives before the rest, additional items may still be in transit.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error after placing your order, please contact us as soon as possible at theprettypagessociety@gmail.com.

We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or fulfillment.

Tracking Information

When tracking is available, it will be sent to the email address associated with your order.

Please allow time for tracking information to update after your package has been transferred to the shipping carrier.

Lost, Stolen, or Delayed Packages

If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If tracking shows your package as delivered but you cannot locate it, please check with household members, neighbors, and the carrier before contacting us.

If you still need assistance, contact us at theprettypagessociety@gmail.com with your order number and tracking information.

Damaged or Incorrect Orders

If an item arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include your order number, a description of the issue, and photos of the item and packaging when applicable so we can review the situation.

International Orders

International shipping availability may vary by destination.

Customers are responsible for any customs duties, import taxes, or fees that may be charged by their local government or carrier unless otherwise stated at checkout.

Customs processing may also result in additional delivery delays.

Questions

For questions regarding shipping or delivery, contact us at theprettypagessociety@gmail.com.