FAQ

A few helpful things to know before your order arrives 💕

What is The Pretty Pages Society?

The Pretty Pages Society is a book boutique for readers who love beautiful books, cozy finds, and all the little extras that make reading even better.

You’ll find a mix of books, special editions, bookish accessories, home finds, apparel, paper goods, and other pretty things picked with readers in mind.

Do you only sell books?

Not at all! Books are at the heart of The Pretty Pages Society, but the shop is about the whole reading lifestyle.

Along with books, you’ll find bookish gifts, accessories, cozy home pieces, apparel, stationery, and seasonal collections.

How long will my order take to ship?

Processing and delivery times can vary depending on the item.

For the most up-to-date information about shipping, delivery, and order processing, please visit our Shipping & Returns page.

Will everything in my order arrive together?

Possibly not. Some items may be fulfilled or shipped separately, which means your order could arrive in more than one package.

If that happens, don’t worry — the rest of your order may simply be on its way separately.

Will I receive tracking information?

When tracking is available, you’ll receive shipping information once your order is on the way.

Please allow a little time for tracking details to update after your shipping confirmation is sent.

Can I change or cancel my order?

If you need to make a change, please contact us as soon as possible.

We’ll always do our best to help, but once an order has entered processing or fulfillment, changes or cancellations may no longer be possible.

What if my order arrives damaged or incorrect?

Please contact us as soon as possible and include your order number, a description of the issue, and photos if applicable.

We’ll review everything and help determine the best next step.

Do you accept returns?

Return eligibility can vary depending on the item.

For full information about returns, exchanges, and refunds, please visit our Shipping & Returns page and Refund Policy.

Are colors exactly the same as they appear online?

We do our best to represent products as accurately as possible, but colors may look slightly different depending on your screen, lighting, or device settings.

Do you restock sold-out items?

Sometimes!

Certain books and products may return, while others may be limited, seasonal, or available only while supplies last.

If you don’t want to miss new arrivals or restocks, join The Society for shop updates and new releases.

Where can I find new releases and collections?

New products and seasonal collections will be added throughout the shop as they become available.

You can also follow The Pretty Pages Society on social media or join The Society to keep up with new arrivals, pretty editions, book recommendations, and upcoming collections.

Still have a question?

We’d be happy to help.

Visit our Contact Us page and send us a message, and we’ll get back to you as soon as we can.